Business Collaboration: Embracing a Holistic Approach

Are you acting as a “trusted partner” by viewing your customer holistically?

 

Within your existing customer base, are you maximizing business opportunities?

 

In her book, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy, Harvard Business School Professor Amy C. Edmondson says, In today’s complex and volatile business environment, corporations and organizations also win or lose by creating wholes that are greater than the sum of their parts. Intense competition, rampant unpredictability, and a constant need for innovation are giving rise to even greater interdependence and thus demand even greater levels of collaboration and communication than ever before. Teaming is essential to an organization’s ability to respond to opportunities…”.

 

The phrase from Edmondson’s book that so clearly resonates with me is “corporations and organizations also win or lose by creating wholes that are greater than the sum of their parts…

 

Most businesses specialize in certain spaces. Affording us the opportunity to perfect our craft and be leaders in that space. However, none of us are “all things to all clients”.  Most of us, however, have former colleagues or reputable network acquaintances or service providers that also specialize in certain spaces, different than our own. A teaming agreement or partnership with a reputable colleague or small business entity broadens your reach, increases opportunities within your existing customer base and “creates wholes that are greater than the sum of your parts”.

 

Embrace the Holistic Approach. It’s a WIN-WIN-WIN proposition for you, your client and your colleague(s). iSeek has had very effective partnerships that broaden our reach, yet remain consistent with our guiding principal of customer-focused solutions. To find out more about our holistic approach, subscribe to our blog, follow us on LinkedIn or contact us today info@iseeksolutionsinc.com!

Getting It Straight: Aligning Strategy and Technology in 2016

Business imperatives can become urgent quickly, tempting decision-makers to chase the latest hardware or software they believe will accelerate their success. However, after years of piecing together disparate devices and applications, savvy executives understand that adding technology for its own sake will not grow your organization. When deployed haphazardly, even the latest technical innovations can impede your progress.

The bottom line is, you cannot meet business goals through technology alone. Instead, you need a carefully planned strategy that aligns the right technology with your business goals and objectives. In an era of increasing competition, strained budgets, and high customer expectations, aligning strategy and technology is vital to today’s enterprise.

Benefits of Alignment

The goal of aligning business processes with carefully chosen technology is to optimize and build on the value of each. An organization with a thoughtfully crafted alignment plan enjoys:

· Streamlined workflows resulting from the implementation of appropriate and complementary technologies.

· Strong working relationships between IT-focused employees, product and services specialists, and other staff.

· Innovative solutions that heighten productivity, increase efficiency, and improve business workflows across all departments.

· Support from key company executives for further implementation of technology solutions

· Company-wide appreciation and support for how technology contributes to the success of the company.

Developing Your Plan

When aligning your business processes with new or updated technology solutions, ensure that your plan includes these critical elements:

· Have a detailed understanding of all your business processes and workflows.

· Discuss and decide on your organization’s technology imperatives, as well as a “wish list.”

· Scour the market for interoperable technologies with the potential to optimize resources.

· Develop a technology vision and mission that will help you meet your business goals.

· Set conditions and measurements that will determine when alignment goals are met.

Cloud Computing

One of today’s biggest technology drivers – and greatest business challenges – is the escalation of cloud-based services. Employees expect the same easy access to data at the office as they have on their smartphones and tablets. Unfortunately, budgets are limited and expenses must be justified. That’s why it’s important to clearly articulate the business opportunities afforded by hosted services, interoperable applications, and data mobility. This article in Forbes magazine online offers interesting information about benefits, risks, and other considerations related to aligning business and IT in the age of cloud computing.

After Your Alignment

Once you’ve achieved alignment, don’t just sit back! It is important to reevaluate your alignment strategy at least once a year, and any time the company reorganizes or changes course. Remaining in alignment can make the difference between realizing your organization’s potential or falling behind due to negligence.

At iSeek Solutions, we specialize in guiding companies through the business strategy / technology alignment process. Regardless of your industry, whether corporate or nonprofit, our staff has the experience and expertise to conduct an evaluation, make recommendations, and work closely with your employees throughout the process. Let us know if we can help!

Annie Allen is President and CEO at iSeek Solutions, Inc.

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